Core Solution Group technicians are experienced at repairing and servicing both Macs and Windows PCs. We can help you with hardware and software problems, virus and malware removal, and data recovery.

Additionally, as a reseller for DriveSavers, we are able to offer discounts on their professional data recovery services. (Reference number DS17587.)

Brown Computer Solutions of VT. Authorized Apple Reseller and Service Provider

We can assist you with non-warranty software issues and direct you - when needed - to the Apple Store in Holyoke for any warranty repairs, as well as our partner Brown Computer Solutions of VT (an Apple Specialist).

We provide data recovery & backup, and non-warranty hardware repairs and upgrades at our facilities.

Our team possesses the following certifications:

Apple Certified System Administrator (ACSA)
Apple Certified Technical Coordinator (ACTC)
Apple Certified Desktop Technician (ACDT)
Apple Certified Portable Technician (ACPT)
Apple Product Professional (APP)

The average turnaround time for repairs is 3-5 days. We make every effort to ensure your service request proceeds in an efficient and timely manner. However, there can be unforeseen circumstances that prolong the repair time (i.e. parts availability, operating system corruption, etc.).

Should such an event occur, we will notify you as promptly as possible by phone or email so that you may make appropriate adjustments to your schedule. Thank you for your understanding in this matter.

In the event the operating system needs to be reinstalled it is inevitable that some applications will most likely also need to be reinstalled (i.e. QuarkXpress, Adobe Suite, Microsoft Office etc.). Therefore, we may need you to supply installation disks for your applications.